Our Team

Our team of seasoned counselors and knowledgeable support staff delivers a qualitatively superior experience.

Our counselors are well-trained experts at client-oriented, results-driven therapies. They take an active and practical approach to counseling so problems are resolved quickly and effectively.

Our counselors are all master's level prepared and licensed or certified to practice in the Commonwealth of Pennsylvania. Their professional experience ranges from 20 to 40 years.

Carolyn Lamparella, Ed.S., L.P.C., Program Director

My educational background includes an Ed.S. in Counseling Psychology from James Madison University and a specialized certification in Infant and Young Child Mental Health from the Washington School of Psychiatry.  I became a Licensed Professional Counselor in 1994 and have grown as a clinician and manager through my work with numerous non-profit organizations and private practices over the years.  I joined Preferre EAP in 2002 as a counselor and trainer and developed and conducted numerous seminars on topics such as stress management, managing emotions, and coping with change.  As Clinical Manager, I introduced Feedback Informed Treatment, an innovative clinical approach for evaluating and improving the quality of our counseling, coaching and consultation services. More recently, I assumed the role of Program Director and continue with my personal mission of increasing access to high quality EAP services through innovative approachs such as Virtual Counseling and Feedback Informed Treatment.

Keith Lentz, LCSW, ACSW, Clincial Manager

I grew up in the Lehigh Valley, did my undergraduate work at Albright College in Reading, PA and completed my Masters in social work at Marywood University.  I initially worked in behavioral health care in a 19 bed psychiatric hospital in Quakertown.  My clinical expertise is in individual and family therapy and I have certifications in anger management and critical incident debriefing.  I have extended knowledge in community resources such as self help and support groups as well as local behavioral health specialists.

Georgine Miller, PhD, LPC, Counselor

I was born in Allentown and have lived in the Lehigh Valley most of my adult life. I originally earned a degree in education from Kutztown University before returning there for a Master’s degree in counseling. I worked for twenty plus years counseling in agencies, including some time at Preferred EAP, before returning to school at Temple University to earn a Ph.D. in educational psychology. Since then I have supervised other counselors and continued to work with people in distress with both substance abuse and mental health problems. In 2013, I returned to work part-time at Preferred EAP while pursuing a private practice and artistic interests. I work with all kinds of issues at Preferred EAP and enjoy collaborating with clients to help them find support and solutions.     

Thomas Gonzalez, LCSW, DAPA, Counselor

I have had the pleasure of working in the Lehigh valley for the past 19 years. Originally from New York City, I earned my Master’s degree in Education and Counseling and a second Masters in Social Work from Fordham University. I have worked multiple clinical settings in New York City and Pennsylvania as an administrator and clinical supervisor. I’ve been with Preferred EAP since 2013, where I provide addiction counseling as well as crisis counseling. I also enjoy working with couples providing marital counseling.

Kevin Moore, LCSW, Counselor

After earning a Masters in Social Work from Marywood in 1994, I joined the staff at Adolescent Transitions, a day partial hospital program of Lehigh Valley Health Network, where I still practice today as a Clinical Social Worker. I joined Preferred EAP as a counselor in 1998.

Richard Drabic, LCSW, Counselor & Workshop Leader

I am a Lehigh Valley native and have been counseling individuals and couples for more than 30 years. My Masters in Social Work is from Marywood University and I have practiced in public and private settings. In addtion to counseling, I will lead workshops and provide Critical Incident Response Services.

Marilyn Sullivan, LPC, CAADC, Counselor

I am a New Jersey native and received my undergraduate degree from Rutgers University and my master’s from the New Brunswick Theological Seminary. I’ve been in Pennsylvania for about thirty years, and have obtained a license as a Professional Counselor as well as certifications in addictions counseling and co-occurring disorders since moving here. I have been in the counseling field since 1979. I have experience in a variety of settings, including community mental health, schools, and intensive outpatient programs. I work with adults and adolescents.

Our support staff is highly skilled at customer service and is always welcoming and responsive.



  • Carmela McGlade, Secretary
  • Carol Young, Office Coordinator
  • Margaret Kocher, Secretary