Client Services



When you need to talk, there’s someone to listen and help.
Our staff of behavioral healthcare professionals is experienced and fully credentialed. Preferred EAP provides a full continuum of confidential client services including:
- Crisis Intervention: Preferred EAP is prepared to respond to people in a crisis. Appointment time is set aside daily for emergency situations.
- Toll-free access: A counselor is available by phone, all day every day.
- In-person problem assistance and brief counseling: All clients receive a comprehensive in-person problem assessment. Over half of our clients receive the help they need to resolve their problem by means of brief counseling provided by our Preferred EAP staff.
- Referral to local experts: If your problem requires special expertise or more extensive therapy, Preferred EAP will refer you to a behavioral health professional qualified to meet your needs. And if your health plan requires referral to a designated provider network, we will ensure that this occurs.
- Training and Development Programs: Preferred EAP offers a wide range of education programs and problem prevention seminars.
- Coaching for Optimal Performance: Not entirely satisfied with your job performance or personal life? Coaching works to close the gap between “where you are” and “where you want to be.” read more...
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