Wherever people work together, conflict is inevitable. The crucial choice then is whether or not conflict is used constructively or is allowed to destructively spiral downward.
Carolyn Lamparella, Preferred EAP’s Clinical Manager, has been helping co-workers in conflict successfully resolve their differences since 2004.
Acting as a trusted, neutral third party and using her well-honed listening, facilitating and consensus building skills, she helps people find creative, win-win solutions to disagreements about the way work should be done, interpersonal disputes and general harassment problems.
Preferred Conflict Resolution Services offer an effective, sensible and efficient process for parties to maintain direct control and informally settle disputes in the workplace.